Bios

Toni Sless
Into Consultancy & The Risk Avengers
SCAMbassador for National Trading Standards Scams Team
Toni is a Fraud Risk Management Consultant who provides strategic and advisory services to organisations relating to fraud risk strategy and governance, policies and procedures, internal fraud and end to end audit of fraud processes.  Toni is also the founder and Chairwoman of the Fraud Women’s Network, which was established in 2007.  Toni sits on the Editorial Board of the Public Sector Counter Fraud Journal providing guidance and oversight to the Cabinet Office’s Centre of Expertise for Counter Fraud.

In her spare time, Toni mentors many women in various disciplines including cyber security and fraud prevention and continues to drive the Fraud Women’s Network to support women working in the arena. Toni also works with her local community promoting local interests, improving housing conditions, amenities, security and the environment.

Katy Worobec
Managing Director, Economic Crime, UK Finance
Katy has been with UK Finance, the trade association which is the collective voice for more than 250 firms across the banking and finance industry since it was set up in July 2017.  

Prior to this Katy was Director of Financial Fraud Action UK, having worked on fraud at the centre of the industry in various roles for over 20 years.  During that time she has been instrumental in building the collaborative work on fraud from its start in the early 1990s to the level it is today.  Highlights include the establishment of the Dedicated Card and Payment Crime Unit (DCPCU), the setting up of the Information & Intelligence Unit with its Fraud Intelligence Sharing System, and the launch of the nationwide Take 5 fraud awareness and behaviour change campaign.

In December 2020 Katy received a Lifetime Achievement Award from the Tackling Economic Crime Awards (TECAs).

Katy is co-founder and Deputy Chair of the Fraud Women's Network.

Kathryn Garbett
Kathryn is a specialist civil fraud and business disputes lawyer at Greenberg Traurig in London, where she is Co-Chair of the UK Civil Fraud & Business Disputes Practice. Kathryn has been involved in some of the most high-profile commercial fraud cases before the Supreme Court in recent times.

Kathryn regularly manages highly sensitive matters spanning multiple jurisdictions, often leading teams of international lawyers and professionals. She offers strategic advice to clients facing civil claims and simultaneous investigations by prosecution agencies, employers, the Inland Revenue, and both UK and foreign regulators. Kathryn is listed as a Leading Individual for civil fraud in Legal 500.

She is a director of the Fraud's Women's Network (FWN).

Sarah Sinden 
Sarah Sinden is an experienced Economic Crime professional, having worked in various roles to combat fraud for over 20 years.  Sarah currently leads the industry Economic Crime fraud prevention education and awareness activities at UK Finance and is responsible for the development management of the Take Five to Stop Fraud awareness and behaviour change campaign as well as Don’t be Fooled – the money mules campaign, both of which were – and continue to be - aired on national television, radio, and featured high profile press campaigns.

Sarah has an in depth knowledge of payment fraud prevention and risk management and is responsible for planning and management of the Economic Crime education and awareness strategy. She serves on a number of industry groups and gives presentations on fraud matters to a wide range of organisations both nationally and internationally as well as facilitating relationships with key stakeholders such as UK Finance’s Members, card schemes, law enforcement agencies, government, trade associations and retailers. Sarah began her career in the legal sector moving on from there to credit control and underwriting before her current role.

Gaby Devereux
Gaby is Head of Future Initiatives at Cifas. Having spent her career to date in fraud prevention, she worked first in a retail finance company’s fraud department where she helped to develop and then manage their fraud prevention strategy during the launch of their retail card product. Gaby joined Cifas in 2004. Since then she has worked in various capacities across the organisation and now leads the team responsible for ensuring compliance across the Cifas membership, training delivery and internal process improvements.

Over the 17 years Gaby has worked in fraud prevention, she has developed an in-depth understanding of the fraud challenges facing UK organisations and the essential tools required to identify and prevent fraud losses. She has served on a number of industry groups and given presentations on fraud matters to a wide range of organisations both nationally and internationally.

Paula Hancock
Paula Hancock is a Cyber Risk Manager for Computacenter.  Having spent her early career as an intelligence analyst in the police, she has over 15 years’ experience in operational intelligence environments. She then worked at BT Security for over 10 years, providing analytical expertise in a variety of fields including physical security, fraud and cyber-crime.  She later used that wide-ranging knowledge to provide strategic insight of the threat landscape facing BT and has helped to successfully adapt their approach to intelligence-led security. In 2016, Paula won the BT Chairman’s Award for her work on raising awareness of scams and has presented at CrestCon 2019 on how organisations can build an intelligence-led approach into their business.  Paula now works at Computacenter, using her experience in intelligence and operational environments to help the business fully understand cyber security risk.  She is passionate about bringing threat intelligence, vulnerability management and risk analysis together to work in harmony.

Rebecca Nash
Rebecca is currently the Fraud Assurance Officer at Vanquis Bank. Rebecca has worked in both the retail and banking sectors over the last 14 years, 10 years in each sector with a 6 year overlap, her working career began in retail, where being aware of the common types of retail fraud was part and parcel of the job role. Since this time she’s worked within New Business, Customer Relations and now the Fraud Department at Vanquis Bank. Rebecca is able to use her experience and knowledge of the customer life cycle to understand the challenges customers face, and how specifically fraud can impact this. Rebecca uses her skills to help improve department processes and to encourage the balancing of customer experience within business/regulatory expectations.

Devina Patel

Devina has 17 years' marketing experience across multiple disciplines including brand, direct marketing, social media, PR, events and corporate partnerships. She is currently Marketing Director at Ploughshare - the technology transfer company owned by the UK Ministry of Defence. Devina spent six years at UK Finance where she was responsible for strategic partnerships and relationship management of Associate Members which included some of the world's leading technology, legal and professional services firms. Devina was also responsible for sponsorship and marketing for the UK Finance Economic Crime Congress, the Annual Fraud Report and the flagship Annual Dinner.

Danielle Tottman

Danielle has 15 years’ experience working with credit cards, loans and car finance. She has worked in Collections, New Business, Complaints and Fraud which has given Danielle a great understanding of credit card operations. Danielle found her passion for customers and victims through her work in complaints. She was driven to specialise in complaints about Fraud and go on to join Vanquis Bank’s Fraud department in an assurance capacity. In this new role Danielle has made improvements to the way the bank works, with the victim in mind. Danielle has been a Team Leader for Application and Third Party Fraud and is currently the Senior Fraud Strategy Coordinator at Vanquis Bank managing change and representing Fraud in new projects.

Pat Turner
Pat has worked in the Telecoms Industry for over 30 years. Initially with BT and 27 years with Virgin Media and associated companies. Pat started her career with Birmingham Cable Ltd in Customer Services, progressing in her role to Senior Credit Controller and then into the Fraud Manager role since 2004. During this time she has also gained experience in Risk Assessment and Revenue Assurance. She left Virgin Media in 2017 due to redundancy, to return in 2018 working in the Mobile and Business teams in Customer Support & Quality.  Pat is also an active member of a number of Fraud Forums including the Fraud Women's Network (FWN), Midland Fraud Forum (MFF) and Telecom UK Fraud Forum (TUFF) having served 2 terms as Chair Person and is a current Director of the Board of TUFF. Pat has a wealth of knowledge and experience dealing with telecom fraud, subscription fraud, payment fraud and ID theft. She received a TUFF award in 2008 for her contribution to the ongoing fight against telecommunications fraud and was recognised by the FWN with the Stella Walsh Award in 2012 for Long Term Commitment for Preventing Fraud. Her team was shortlisted in 2014 for the Credit Today awards for Fraud Prevention Team of the year and shortlisted for Utilities & Telecoms Awards for Telecoms Team of the year in 2012.